Refund Policy
Welcome to Defensive Women Organization!
These terms and conditions outline the rules and regulations for the use of Defensive Women’s Website, located at https://defensivewomen.org/.
Defensive Women Organization is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Defensive Women Organization expects that all donors will exercise due care and diligence while making donations. Defensive Women also recognises that a donation may be made erroneously, donors may change their mind or it may be a fraudulent transaction.
Defensive Women Organization will examine each request for refund of donation and endeavour to make the refund. Defensive Women may also seek further information / documents and donor must co-operate in this regard.
However, Defensive Women Organization is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
Our Foundation does not compel any person or organization to donate money.
If you would like your donation to Defensive Women Organization to be refunded:
You must request Defensive Women Organization in writing or by email for a refund and Your request must reach Defensive Women Organization within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:-
* Made the donation online, electronically or through other means, OR
* Handed over the cheque / demand draft to Defensive Women Organization or someone authorised by our Foundation for this purpose, OR
* Dispatched the cheque / demand draft to Defensive Women Organization by other means.
The written request / email stating reason for requesting refund must contain all the following details pertaining to the donation:
* Date of donation.
* Name, Contact number and/or email of the donor.
* Donation amount.
* If donation was made through cheque/draft, please provide Cheque/Draft no.
* If donation was made through credit card, please provide Credit/Debit Card no. (last 4 digits only).
* If donation was made online, please provide Transaction Id.
The written request stating reason for requesting refund must be sent to the address stated below.
Defensive Women Organization
Address: 38 Agnibina Road, Karmosonastan Bank 4th Floor, Jhenaidah, Bangladesh.
Email: info@defensivewomen.org
Contact: +8801965850630